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Terms Of Uses,

Samrra Marketing (Private) Limited, referred to as "the Company," operates the website https://samrra.com/ and the Samrra mobile application. By accessing and using these platforms, users acknowledge their agreement to comply with the Terms of Use and the privacy policy. The Terms govern the usage of the platforms and the services provided within. If users do not accept or agree to abide by these Terms, they are advised to refrain from using the platforms. Users are also expected to adhere to any applicable guidelines provided, which may be subject to change at the Company's discretion. These Terms establish a legal agreement between the Company and its users, defining the rights and obligations of both parties. As a subsidiary of the Samrra Group, the Company operates various websites, including the mentioned platforms. It is important to note that if users represent a company advertising on the platforms, they will be subject to additional terms and conditions outlined in the Advertising Agreement. However, it is crucial to recognize that the Terms of Use still apply and must be considered alongside any other agreements with the Company. By engaging with the platforms, users accept the responsibility to review and understand the Terms of Use. This includes acknowledging the Company's ownership and operation of the platforms, as well as the rights and limitations regarding the provided services. By agreeing to these Terms, users consent to the collection, use, and protection of their personal information in accordance with the privacy policy. The Company reserves the right to modify or update the Terms of Use and guidelines at any time. Users are responsible for staying informed about any changes. Continued use of the platforms after such modifications implies users' acceptance of the updated Terms. In conclusion, by accessing and using the Samrra website and mobile application, users enter into a legal agreement with Samrra Marketing (Private) Limited. They acknowledge their commitment to comply with the Terms of Use, including any applicable guidelines, and understand that these Terms govern their usage of the platforms and services provided. The Company, as part of the Samrra Group, aims to provide a valuable and secure user experience while respecting the privacy of its users.

JAHAN ZAMEEN, WAHAN SAMRRA

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By registering on this Website, the User agrees to provide accurate, current, and complete Registration Details. It is the User’s responsibility to update these details, excluding age, whenever changes occur, before accessing further services on the Website. The User acknowledges that the Website may feature advertisements placed by advertisers or companies promoting goods or services as part of their business activities. The Company holds no responsibility for these advertisements. Advertisers or companies utilizing the Website or Service to advertise business, commercial, or trade-related goods or services must clearly indicate their full names in the ad and explicitly state that they are conducting business activities. This can be achieved through the content, format, size, or placement of the advertisement or by incorporating terms such as “trade,” “dealer,” “agent,” “wholesale,” or similar in the advert’s name submitted for publication.
By registering on this Website, the User agrees to provide accurate, current, and complete Registration Details. It is the User’s responsibility to update these details, excluding age, whenever changes occur, before accessing further services on the Website. The User acknowledges that the Website may feature advertisements placed by advertisers or companies promoting goods or services as part of their business activities. The Company holds no responsibility for these advertisements. Advertisers or companies utilizing the Website or Service to advertise business, commercial, or trade-related goods or services must clearly indicate their full names in the ad and explicitly state that they are conducting business activities. This can be achieved through the content, format, size, or placement of the advertisement or by incorporating terms such as “trade,” “dealer,” “agent,” “wholesale,” or similar in the advert’s name submitted for publication.
By using the Website, the User warrants and represents to the Company that they are at least eighteen years old and possess the legal authority to enter into contracts and publish User Material on the Website. The Company reserves the right to withdraw any Material or User Material from the Website without prior notice and to reject any User Material posted or provided by a User.
The User’s Registration Details and data regarding their Website usage will be recorded by the Company. However, this information will not be disclosed to third parties unless in an aggregated, anonymous form, in accordance with the Privacy Policy, or as specified in common paragraph and below. By accepting these terms, you expressly authorize us to verify the authenticity of your details by contacting you on the provided phone number. The call may be recorded for quality assurance purposes. The User’s Registration Details and data regarding their Website usage will be recorded by the Company. However, this information will not be disclosed to third parties unless in an aggregated, anonymous form, in accordance with the Privacy Policy. By accepting these terms, you expressly authorize us to verify the authenticity of your details by contacting you on the provided phone number. The call may be recorded for quality assurance purposes.
The website may contain advertisements placed by advertisers or companies offering goods or services. The company does not take responsibility for these advertisements. Advertisers must clearly indicate their full names and that they are selling goods or services in a business capacity. The company reserves the right to remove any material or user content without prior notice and refuse any user content provided by a user.
The user’s registration details and website usage data will be recorded by the company but will not be disclosed to third parties, except on an aggregated or anonymous basis, as outlined in the privacy policy. By agreeing to these terms, the user gives permission for the company to use the provided information for marketing purposes, including special offers and occasional third-party offers. The company will not use user data for any other purposes unless compelled to do so by law or at the request of a law enforcement agency or governmental authority.
If the user does not want their information used as described in the terms, they should not submit their personal details on the website. If the user does not wish to receive emails or SMS messages regarding the website, they can unsubscribe by sending an email to legal@[website] with “unsubscribe” as the subject.
Users are required to keep their user identification and password details confidential and not disclose them to any third party. The company reserves the right to suspend or terminate a user’s account if they breach these terms or for other appropriate reasons. In such cases, the user will be notified by email, and they are not allowed to re-register on any related websites.
The company owns all intellectual property rights associated with the website, including trademarks, designs, and text. Users are prohibited from using any trademarks displayed on the website without written permission. Users may print or download extracts from the website for personal use but must not modify the materials or use photographs or videos separately from accompanying text. Users must not circumvent security features of the website or infringe upon copyright or other intellectual property rights.
The company takes intellectual property rights infringement and fraud seriously. Users are encouraged to report any such matters to the company, which will then inform the appropriate authorities. If a user believes that any material infringes upon their intellectual property rights, they can submit a notification to the company requesting the removal of the material, providing the necessary information outlined in the terms.
Users may send comments to the company regarding the integrity and performance of other users via email. Certain restrictions apply to all users, including refraining from using the website unlawfully or for malicious purposes, transmitting material that disrupts the website’s functionality, using automated devices or software without consent, and engaging in offensive or abusive behavior. Users must comply with all policies and notices on the website and must not interfere with other users’ enjoyment of the website.
By submitting user material on the website, the user grants the company a royalty-free, perpetual, irrevocable, and non-exclusive right and license to use, reproduce, distribute, display, modify, and edit the material. The user warrants that they have all necessary rights, consents, and authorizations for the user material and that it is not illegal, misleading, obscene, abusive, or objectionable.
The company grants users a limited, revocable, non-exclusive license to access and use the service for personal use. Certain restrictions apply, including limitations on the use of automated tools, copying or reverse engineering processes without consent, and using the service for illegal or harmful
Advertising Agreement” – an agreement for the provision of advertising services or products entered into between the Company and the Client. “Ad Services Package” – the bundle of advertising product or service which the Company agrees to provide to the Customer, as set out in the relevant order form provided by the Company and signed by the Client to order the Ad Services Package pursuant to these Terms and the terms of the Advertising Agreement. “Affiliates” – any company that is controlled or owned by Samrra, any company commonly controlled or owned by Samrra, and any entity within the Samrra Group jointly offering the Service. “Samrra” – Samrra Media (Private) Limited which is the owner of www.samrra.com and whose registered office Samrra marketing office NO QM-98 mezzanine floor Qazi Mall Ghouri Town Phase 5 Islamabad. “Client” – the client entity that is party to the Advertising Agreement. “Customer” – any customer of the Client. “Effective Date” – the date set out at the top of these Terms. “Samrra Group” – the Samrra group of companies, including, without limitation, Samrra and any of its Affiliates. “Intellectual Property Rights” – all intellectual property, including patents, trademarks, rights in goodwill, database rights and rights in data, rights in designs, copyrights and topography rights (whether or not any of these rights are registered, and including applications and the right to apply for registration of any such rights) and all inventions, rights in know-how, trade secrets and confidential information, customer and supplier lists and other proprietary knowledge and information and all rights under licenses and consents in relation to any such rights and all rights and forms of protection of a similar nature or having equivalent or similar effect to any of these which may subsist anywhere in the world for their full term, including any renewals and extensions. “Material” – material and content published on the Website or otherwise provided by the Company in connection with the Service. “Privacy Policy” – the privacy policy of the Company from time to time. “Product” – an online classifieds advertising platform provided on the Website and the Ad Services Package. “Posting Agents” – a third-party agent, service, or intermediary that offers to post Material to the Service on behalf of others. “Registration Details” – the details a User must provide upon registering for the Website from time to time (for example: name, phone numbers, email address, age, and/or address). “Service” – the provision of the Website and the Product. “Unacceptable” – any material or information uploaded to or made available on the Website which under the law of any jurisdiction from which the Website may be accessed may be considered: illegal, illicit, indecent, obscene, racist, offensive, pornographic, paedophilic, insulting, false, unreliable, misleading, harmful, or potentially harmful to minors, threatening, libellous, alleged to be or actually defamatory or in infringement of third-party rights (of whatever nature and including, without limitation, any Intellectual Property Rights), invasive of another’s privacy or other rights, to relate to or encourage money laundering or illegal gambling; in breach of any applicable laws, regulations, standards, or codes of practice (notwithstanding that compliance may not be compulsory); in contravention of legislation, including without limitation, that relating to weapons, animals, or alcohol; or harmful to the Company’s reputation. “User Material” – material and content posted on the Website by a User or otherwise provided to the Samrra Group by a User in connection with the Website or the Service.
The Company reserves the right to levy a fee for posting Material in certain specific sections of the Service (“Paid Material”). This fee allows the Paid Material to be published in a designated area of the Website. Both parties involved in posting Paid Material on the Service are accountable for the content and ensuring adherence to these terms. Any fees paid for this purpose are non-refundable if any Material is taken down from the Service due to a violation of these terms. Further terms and conditions pertaining to Paid Material will be explicitly outlined in the relevant section(s), with the inclusion of comprehensive information.
The use of Posting Agents, either directly or indirectly, is strictly prohibited by the Company unless explicit written permission is obtained. Moreover, Posting Agents are prohibited from posting Material on behalf of others, either directly or indirectly, or accessing the Service for the purpose of posting Material on behalf of others, unless they have obtained express written permission or a license from the Company.
You acknowledge and agree to abide by our strict policy against spam. This means that you are prohibited from sending unsolicited email advertisements or any other unsolicited communications to the Company addresses or through the Company computer systems, as stated in these Terms. We reserve the right to monitor email usage, using either human monitors or automated software, to identify and flag certain words associated with spam or scams in emails exchanged between Users within the Company’s email system. Any communication you engage in with other Users through the communication features provided by the Service and the Website must comply with these Terms. Unauthorized use of the Company’s computer systems is a violation of these Terms and applicable laws, including cyber crime legislation in Pakistan. Such violations may result in civil and criminal penalties for the sender and their agents. Please be aware that the Prevention of Electronic Crimes Act, 2016 carries substantial penalties, including imprisonment. If you attempt to solicit or contact our Users by obtaining their email or phone numbers from our Website, we reserve the right to report this behavior to the relevant authorities, who may choose to prosecute you under the relevant laws of Pakistan.
The Company shall not be held responsible for any: consequential, indirect, or exemplary damages or losses (even if the Company was informed of the possibility of such damages or losses) loss of profit, business, revenue, data, use, production, contract, opportunity, savings, discount, rebate, harm to reputation, or loss of goodwill loss or corruption of data damages incurred by a User in connection with these Terms or any liability of a User to any third party These limitations also apply to damages caused by other services or products received through or advertised in connection with the Website or the Service, as well as damages resulting from information, opinions, or advice received through or advertised in connection with the Website or the Service, or any links to the Website or Service. You acknowledge and agree that the Company is not liable for User submissions or the defamatory, offensive, or illegal conduct of any User or third party, and the risk of harm or damage rests entirely with you. Although the Company will make reasonable efforts to exclude viruses from the Website, it cannot guarantee their exclusion, and no liability is accepted for viruses. It is recommended that you take appropriate precautions before accessing or downloading information or any Material from the Website. The Website may contain information and materials uploaded by other users that have not been verified or approved by the Company. The Company is not liable for any material deemed Unacceptable. You may also be exposed to inaccurate, offensive, indecent, objectionable, defamatory, or libelous Material. Subject to Liability Restriction, you waive any legal or equitable rights or remedies against the Company regarding such Material. The Company does not guarantee uninterrupted, timely, secure, error-free, or virus-free access to the Website. The Website may be affected by force majeure events or the Company’s operational reasons. It is recommended that you back up your content and data used in connection with the Website. The Company is not liable for any failure resulting from software or services provided by third parties. The Company is not responsible for the consequences of linking to other websites from the Website, and it does not endorse such linked websites or their material or information. The Company does not guarantee the accuracy, completeness, or currency of the information accessible via the Website. The User assumes all risks associated with the use of such information. The Website, the Service, and all related facilities are provided on an “as is, as available” basis without any express or implied warranties. The Website and the Service have not been tailored to meet individual User requirements. It is the User’s responsibility to ensure that the Website, the Service, and the Material are suitable for their purposes before engaging in any transaction or decision. Any financial or other decisions based on Material or other information on the Website are made at the User’s own risk, and the Company disclaims any liability in this regard. The Company shall not be held responsible for any: consequential, indirect, or exemplary damages or losses (even if the Company was informed of the possibility of such damages or losses) loss of profit, business, revenue, data, use, production, contract, opportunity, savings, discount, rebate, harm to reputation, or loss of goodwill loss or corruption of data damages incurred by a User in connection with these Terms or any liability of a User to any third party (including damages under Liability Restriction, whether direct or indirect) These limitations also apply to damages caused by other services or products received through or advertised in connection with the Website or the Service, as well as damages resulting from information, opinions, or advice received through or advertised in connection with the Website or the Service, or any links to the Website or Service. You acknowledge and agree that the Company is not liable for User submissions or the defamatory, offensive, or illegal conduct of any User or third party, and the risk of harm or damage rests entirely with you. Although the Company will make reasonable efforts to exclude viruses from the Website, it cannot guarantee their exclusion, and no liability is accepted for viruses. It is recommended that you take appropriate precautions before accessing or downloading information or any Material from the Website. The Website may contain information and materials uploaded by other users that have not been verified or approved by the Company. The Company is not liable for any material deemed Unacceptable. You may also be exposed to inaccurate, offensive, indecent, objectionable, defamatory, or libelous Material. Subject to Liability Restriction paragraph, you waive any legal or equitable rights or remedies against the Company regarding such Material. The Company does not guarantee uninterrupted, timely, secure, error-free, or virus-free access to the Website. The Website may be affected by force majeure events or the Company’s operational reasons. It is recommended that you back up your content and data used in connection with the Website. The Company is not liable for any failure resulting from software or services provided by third parties. The Company is not responsible for the consequences of linking to other websites from the Website, and it does not endorse such linked websites or their material or information. The Company does not guarantee the accuracy, completeness, or currency of the information accessible via the Website. The User assumes all risks associated with the use of such information. The Website, the Service, and all related facilities are provided on an “as is, as available” basis without any express or implied warranties. The Website and the Service have not been tailored to meet individual User requirements. It is the User’s responsibility to ensure that the Website, the Service, and the Material are suitable for their purposes before engaging in any transaction or decision. Any financial or other decisions based on Material or other information on the Website are made at the User’s own risk, and the Company disclaims any liability in this regard. The Company makes no representations or warranties regarding the suitability of the Website for use in jurisdictions other than Pakistan. Users accessing or using the Website from other locations do so at their own risk and are responsible for complying with local laws.
The User agrees to protect, indemnify, and hold the Company, its officers, subsidiaries, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers, and employees harmless from any and all claims, damages, obligations, losses (whether direct, indirect, or consequential), liabilities, costs, or debt, as well as expenses (including but not limited to attorneys’ fees), arising from (a) your misuse of the Website or the Service, or your inability to use them properly; (b) your violation of any provision in these Terms; and/or (c) your infringement upon any third-party rights, including but not limited to copyright, trademark, trade secret, property, or privacy rights. To the extent permitted by law, this obligation to defend and indemnify will remain in effect even after the termination, modification, or expiration of these Terms and your use of the Website and the Service.
Property Listings Obligations: If you are listing a property on this Website, you have the following obligations: Brokers: You must possess a valid license issued by the competent authority under the laws of Pakistan (if required). For off-plan projects (under construction), the project must be registered with the competent authorities under the laws of Pakistan. If you engage in subleasing activities, you must have the necessary license/permission for such activity. If you engage in short-term or holiday home leasing, you must have the required license/permission. Developers: You must possess a valid license/NOC from the competent authorities under the laws of Pakistan for all advertisements. For off-plan projects (under construction), the project must be registered with the competent authorities under the laws of Pakistan. Owners and Landlords: You must be the owner/landlord of the property or possess valid authorization to list the property on the Website. If you engage in short-term or holiday home leasing, you must have the necessary license/permission. Tenants: You must have valid, written consent from your landlord before advertising on the Website, and you must be legally entitled to publish such advertisement. All Advertisers: You may only advertise properties that are currently available for sale or lease. The Company reserves the right to remove any listings, and advertising fees will not be refunded. Your advertisement must not contain unlawful language or promote illegal or immoral activities under the laws of Pakistan, including defamatory, misleading, or deceptive statements. Sharing of a property should comply with lawful occupancy limits and regulations. The Company’s advertisements feature properties provided by third-party brokers, landlords, owners, or developers, and the Company does not verify the accuracy or completeness of the property listing details. Users of the Website should conduct their own due diligence and not solely rely on the details in the advertisements. The Company verifies the license/permission of advertisers before allowing them to advertise on the Website.
Certain licensed real estate brokers (referred to as “Brokers”) who advertise on our Website utilize a service that includes a distinctive phone number assigned to each property listing. As part of this service, phone calls made to Brokers regarding property advertisements in the Property category of the Website may be automatically recorded for the purpose of ensuring quality and providing training. By using the Services, you explicitly consent to the recording of your phone calls when contacting a Broker in relation to property listings. You acknowledge that no additional notification or consent is necessary.
If you are a Client, Customer, or any of their officers, directors, employees, agents, contractors, sub-contractors, or representatives, the following additional terms also apply to you: The Company has the right to publish on the Website any information provided or made available by the Client or on their behalf. The Client acknowledges and agrees that the Company will not be considered in breach of any confidentiality obligation due to the publication of such information. The Company may make operational changes to the Comprehensive Advertising Package and its individual products at any time. Reasonable efforts will be made to notify the Client of significant changes by posting a message on the Website or directly informing the Client. If you are a Client, Customer, or any of their officers, directors, employees, agents, contractors, sub-contractors, or representatives, the following additional terms also apply to you: The Company has the right to publish on the Website any information provided or made available by the Client or on their behalf. The Client acknowledges and agrees that the Company will not be considered in breach of any confidentiality obligation due to the publication of such information. The Company may make operational changes to the Comprehensive Advertising Package and its individual products at any time. Reasonable efforts will be made to notify the Client of significant changes by posting a message on the Website or directly informing the Client. Except as stated in Liability Restriction paragraph above, the Company’s liability for any claims arising from or related to the Comprehensive Advertising Package shall be limited to direct loss only. The maximum aggregate liability of the Company will not exceed the amount paid by the Client for the Comprehensive Advertising Package related to the claim.
Subject to Anti-Spam Policy, these Terms, the Privacy Policy, and any other explicitly incorporated document constitute the entire agreement between you and the Company. Neither party has relied on any representation made by the other party unless such representation is expressly included in these Terms. However, fraudulent misrepresentations will not be exempted from liability, and neither party will be entitled to any remedy for negligent or innocent misrepresentation unless a court or arbitrator considers it fair and reasonable to rely on such misrepresentation. The Company retains the right to modify its terms of business periodically. The Effective Date, indicated at the top of these Terms, should be checked by Users before using the Website in the future. If the Effective Date has changed, Users should review the new terms and conditions and only continue using the Website if they accept the updated terms. If you do not agree with the changes, you should immediately cease accessing the Website and using the Service. If any provision of these Terms or part thereof becomes void for any reason, it shall be deemed deleted, and the remaining provisions shall remain in full force and effect. The Company reserves the right to assign or subcontract any or all of its rights and obligations under these Terms. The User may not assign or transfer its rights or obligations under these Terms without the prior written consent of the Company. Any notice given in accordance with these Terms may be served personally or by email to the last known email address of the recipient. Users are responsible for promptly updating the Company of any changes to their address or email address. Notice shall be considered duly served upon and received by the recipient when served personally or 24 hours after the email has been sent. The Company shall not be held liable for any loss suffered by the other party or be considered in default for any delays or failures in performance resulting from acts beyond its reasonable control or any acts or regulations of governmental or supra-national authorities. Any delay or forbearance by the Company in enforcing any provisions of these Terms or its rights hereunder shall not be construed as a waiver of such provision or right, and the Company retains the right to enforce them at a later time. The headings in these Terms are for convenience purposes only and do not carry any legal or contractual significance. These Terms shall be governed by and construed in accordance with the laws of Pakistan, and the parties agree to submit to the exclusive jurisdiction of the Courts of Lahore. However, the Company may take action in any relevant jurisdiction to enforce its Intellectual Property Rights. You agree that any cause of action arising from or related to your use of the Service and/or the Website must be initiated within a reasonable time and, in any event, within one (1) year after the cause of action arises. These Terms shall benefit and bind the successors of each party. Subject to Anti-Spam Policy, these Terms, the Privacy Policy, and any other explicitly incorporated document constitute the entire agreement between you and the Company. Neither party has relied on any representation made by the other party unless such representation is expressly included in these Terms. However, fraudulent misrepresentations will not be exempted from liability, and neither party will be entitled to any remedy for negligent or innocent misrepresentation unless a court or arbitrator considers it fair and reasonable to rely on such misrepresentation. The Company retains the right to modify its terms of business periodically. The Effective Date, indicated at the top of these Terms, should be checked by Users before using the Website in the future. If the Effective Date has changed, Users should review the new terms and conditions and only continue using the Website if they accept the updated terms. If you do not agree with the changes, you should immediately cease accessing the Website and using the Service. If any provision of these Terms or part thereof becomes void for any reason, it shall be deemed deleted, and the remaining provisions shall remain in full force and effect. The Company reserves the right to assign or subcontract any or all of its rights and obligations under these Terms. The User may not assign or transfer its rights or obligations under these Terms without the prior written consent of the Company. Any notice given in accordance with these Terms may be served personally or by email to the last known email address of the recipient. Users are responsible for promptly updating the Company of any changes to their address or email address. Notice shall be considered duly served upon and received by the recipient when served personally or 24 hours after the email has been sent. The Company shall not be held liable for any loss suffered by the other party or be considered in default for any delays or failures in performance resulting from acts beyond its reasonable control or any acts or regulations of governmental or supra-national authorities. Any delay or forbearance by the Company in enforcing any provisions of these Terms or its rights hereunder shall not be construed as a waiver of such provision or right, and the Company retains the right to enforce them at a later time. The headings in these Terms are for convenience purposes only and do not carry any legal or contractual significance. These Terms shall be governed by and construed in accordance with the laws of Pakistan, and the parties agree to submit to the exclusive jurisdiction of the Courts of Lahore. However, the Company may take action in any relevant jurisdiction to enforce its Intellectual Property Rights. You agree that any cause of action arising from or related to your use of the Service and/or the Website must be initiated within a reasonable time and, in any event, within one (1) year after the cause of action arises. These Terms shall benefit and bind the successors of each party. If these Terms are translated into any other language and there is a discrepancy between the English text and the translated text, the English version will prevail. All website design, text, graphics, and their arrangement are Copyright ©, Samrra.com. All rights reserved.